Your Premier Destination for Exceptional Vehicles and Unparalleled Service!
At Holiday Ford, we take pride in being your premier destination for top-notch vehicles and unparalleled automotive service in Peterborough. Discover our selection of the latest Ford vehicles, designed to elevate your driving experience.
From powerful trucks like the Ford F-150, to efficient SUVs like the Ford Escape, our showroom showcases Ford’s cutting-edge technology, safety features, and stylish design. Our expert team is here to guide you through the options, ensuring you find the perfect vehicle to match your lifestyle and preferences.
Looking for reliable Pre-Owned vehicles? We have you covered. Our carefully curated inventory of pre-owned cars, trucks, and SUVs undergoes rigorous inspections to ensure they meet our high standards of quality and performance. Drive with confidence knowing that each vehicle on our lot has been thoroughly vetted.
Our commitment to your automotive needs doesn’t end at the point of purchase. Our state-of-the-art service center is staffed with highly trained technicians who are equipped to handle everything from routine maintenance to complex repairs. Using genuine Ford parts, we ensure that your vehicle remains in optimal condition for years to come.
Happened to have a stellar experience with the service department at Holiday Ford on multiple visits.
This review has been long overdue and I'll get right to it. I purchased a used Mustang Mach E in London, Ont...but live in Peterborough, so I needed someone local for service.
Then I read some mixed & not so good reviews of the local dealership in Peterborough. However, I cautiously decided to take a chance with them and see for myself.
I was honestly surprised with the level of service I received on all of my four visits, yes four!
The first time I visited them was before I even purchased the Mach E, and had the pleasure of meeting the assistant manager Stephen. I wasn't even a customer yet, and I wasn't even buying from their dealership. He took the VIN, did a history search on their systems and gave me all the tips & information I would need to go ahead with the deal. It was a busy morning with appointments and he sure didn't have to do that.
Second time was a few weeks after my purchase, I needed to get a recall done. There were no issues there. They kept it for a day and by evening, a young kid from sales (forget the name) came and picked me up and I was all set. The recall was seamless.
Third time, I was close to my 60K 3 Year warranty deadline and I wanted to get the car fully checked including the brakes, 12V and HVB condition. I asked for a brake fluid flush to be done too. Laura was my service advisor this time. Again, by the end of the day I got a full report and was advised to save my money as the brake fluid was still good and did not need to be done yet.
Lastly just recently, I had an annoying popping noise from the front suspension whenever I went over bumps at low speeds. I made an appointment and Jake was my service advisor. They were extremely busy that day and by the afternoon he called to say that they were able to confirm both sway bar end links needed to be replaced, however they could not complete it within the day. They held on to the vehicle, completed the job the very next afternoon and now it's soundless & as good a new. Also on a side note, they covered it under my warranty even though I brought the car in past the required mileage.
I'm not saying they are the dream dealership. All dealerships have issues, some more - some less. What I'm saying is they always seem to try their best inspite of what it may look like. The universe tends to mirror what you give and I went in with a positive mentality and received a positive outcome. Each and every time they delivered. Period.
There are still some things which I don't approve of, like brining the car in at 7:30 am (I'm not a morning person) when they may not get to it until the afternoon but that's their system I guess. Cell phone service inside sucks too...lol. It's like a damn bunker.
But all in all - Great job guys! A few other dealerships could learn a thing or two from you guys.
Just want to give a huge shout out to Matt, Nick, Sam, Auriel and Jenn for making our purchase for our F150 seamless. There professionalism and compassion was outstanding. Denise and I are extremely grateful for making our purchasing experience awesome 👌 👏 👍
I have dealt with Holiday Ford for the last nine years and have never had a bad experience, the sales staff is very friendly and have always worked to get me out and on the road with my happiness first and foremost. Thank you Zak for the great service for the past seven years and this most recent purchase and understanding what i was looking for.
I was hesitant to go here at first after getting my Bronco due to the bad reputation this place has. I had a few concerns after getting my water pump replaced and the manager, Colin, was an absolute joke. How he's the manager is beyond me. He didn't even bother to take my information to look up why I had just brought my vehicle in. TERRIBLE first impression.
So I emailed in and spoke with Stephen the assistant service manager. How he conducts himself and represents the business is absolutely exceptional. The rest of the team at the tire and lube centre are fantastic and went above and beyond to correct the issues I had.
Thanks to Stephen, I will be a return customer. If you have issues, good luck with the parts & service team and their manager. They clearly do not care about customer service.
Had service done on my Fusion. Very professional. Integrated with Saledperson Adam to investigate pre owned Fusions for my son. He was very helpful and informative We will definitely consider coming back when considering a purchase. R. Turner
Very happy with my new vehicle a 2026 Ford Explorer. Nick was amazing to deal with, professional, knowledgeable, helpful and a wonderful guy. On pickup he explained the vehicle from the operations outside and inside to the technological operations. Thank you Nick 😊 Jennifer was a wonderful woman to deal with, with regards to my financing and paperwork being completed professionally. Thank you Jennifer 😊 Overall my experience at Holiday Ford was amazing, would recommend this dealership to family and friends.
I recently purchased a truck from Holiday Ford and had a fantastic experience working with AK. From start to finish, he provided excellent customer service and demonstrated an impressive level of knowledge about the vehicle. He took the time to answer all of my questions thoroughly and made sure I felt comfortable and confident in my purchase.
AK was an absolute pleasure to deal with—professional, patient, and genuinely helpful. He put me at ease throughout the entire process and handled any concerns I had with care and attention.
I wouldn’t hesitate to recommend AK to anyone looking for a vehicle. Great experience all around!
Some people think the dealer is more expesive than independant shops after warranty - Not true. I still take my 2013 Lincoln back for everything and it is returned detailed to like new condition. Very fair pricing. Another excellent experience changing over to summer driving! Amanda is so organized, accomodating and courteous. They get it right the first time!
Purchased our Bronco Nov 2021. To date, we have never been disappointed with their service weather it be an oil change, tire change or recall or warranty work
I was completely satisfied with my recent visit to Holiday Ford. Service staff completely explained the issue with my vehicle, had it fixed and I was on my way in record time.
For anyone in the process of selling or buying a vehicle this place will take care of you. More specifically, AK is a phenomenal sales rep. In a day and age where it’s hard to build trust in a short interaction, AK does so exceptionally well. He is truly professional and ethical. He made the process very simple and effortless. The most important aspect of his service was how transparent he was during each and every moment of the process. No hidden fees, no hiding anything. Mae sure you go with AK to enjoy the process rather than be stressed the entire time. He is truly the epitome of a good, honest and hard working person. I can’t think of a single better experience I’ve had buying cars than with this gentlemen. Thank you AK.
EXCELLENT, the staff that I deal with show utmost professionalism and it is those people people as far as I'm concerned that hold the business together.
Many thanks to Ethan! I would highly recommend Holiday Ford and especially Ethan to anyone in need of a new vehicle. He is very knowledgeable, had answers to all my many questions off the top of his head, and was very helpful in selecting the perfect truck to meet all my needs.
Lovely experience with the Ford/Lincoln team Peterborough Nick was understanding, patient, and informative for my multiple test drives and questions. They really wanted to ensure that I was getting into a model that suited my lifestyle. Super happy with my Lincoln aviator and the service from Nick. A well supported team with Dean and Luke assisting on my trade in and educating on leasing versus financing options. We will be back!
